BuzyTeam Terms and Conditions

TERMS OF USE

BuzyTeam is an online platform that provides workforce management and employee monitoring features such as screen recording, activity tracking, productivity tools, company intranet, chat, biometrics, geofencing, and AI processing and chatbot features for businesses, particularly those engaging offshore assistants. In order to provide you with the best user experience and protect your interests, especially when engaging with our services, we require all users of the Platform and/or App to comply with the following Terms of Use and the Privacy Policy.

Agreement

The following terms and conditions set out how BuzyTeam operates and the manner in which you must engage with us if you choose to engage with us. It applies to our website (https://www.buzy.team) and all related websites, applications, services and tools (“the Platform”and/or “the App”).

By visiting or using the Platform&/or App, you agree to be bound by these Terms of Use and our https://www.buzy.team/privacy-policy/ and any other terms and conditions, notices and disclaimers displayed elsewhere on the website relating to your use of the Platform&/or App (“Terms of Use”).You must be over 18 years of age to use BuzyTeam or have express parental/guardian consent, whereby your parent/guardian is also agreeing to abide by our policies and terms and indemnify us for your or their breach of any policies or terms.

You acknowledge that as an Employer (Account Holder), it is your sole responsibility to obtain all necessary consents from your Employees/Personnel for data collection, screen recording, activity monitoring, biometrics, geofencing, and other features, in compliance with applicable laws including the Privacy Act 1988 (Cth)and any applicable surveillance legislation. BuzyTeam provides tools for this (e.g., invite acceptance and tick boxes), but you warrant that you have obtained such consents and will notify Employees/Personnel that monitoring may occur at any time during work hours.

We may change the Terms of Use at any time. If we do, an amended version of the Terms of Use will be posted on the Platform&/or App. You are responsible for ensuring that you regularly review the Terms of Use and your continued use of the Platform&/or App (after any changes are made to the Terms of Use) will be deemed to constitute your acceptance of those changes. If you object to any changes to the Terms of Use, or otherwise become dissatisfied with your membership of or engagement with our services, the Platform&/or App, your only remedy is to immediately discontinue your use of our services, the Platformand/or App and/or terminate your engagement with our services in accordance with the Terms of Use.

Services and Features

BuzyTeams provides a subscription-based platform for managing teams, including HR, admin, time tracking, screen monitoring, activity levels, AI chatbot (your own or BuzyTeam with consent), company intranet, chat, performance management, and related tools. Features include (but are not limited to) clock in/out, dormant screen detection, random screenshots (encrypted, viewable only by the Account Holder), biometrics/facial recognition for login, geofencing, and integration with your BYO storage (e.g., specific Google Drive folder, SharePoint, or Amazon S3).

When you become a member of BuzyTeam, you will have the opportunity to purchase leads for services that we offer. You will have the opportunity to complete your profile with your name, email, age range, goals, main limitations/pain and readiness. You’ll then pay the fee using our third party integration via Stripe (we do not store your payment details – this is all done via Stripe and in accordance with their terms and you fully indemnify us for any issues between you and Stripe). You’ll agree to these Terms of Service and the Privacy Policy.

On registration, you will receive a welcome email and/or SMS containing a secure link to activate your account and log in to the Platform &/or App. To get started, you should complete our onboarding checklist, which guides you through creating your company profile, setting up your departments, teams and Users, inviting your Employees/Personnel, configuring your attendance, monitoring, AI and notification settings, and connecting any BYO storage you wish to use.

Your subscription includes an initial allocation of between 5 and 10 hours of set-up assistance and training (included), after which further training is available at our then-current hourly rates. You are responsible for selecting and maintaining your own BYO storage and for managing its capacity and security. Where you connect BYO storage, we access only the designated folder or location that you nominate, and only for the purpose of providing the integration.

As a member, you can stream lessons, message coaches, attend live Q&A (or watch replays), and post in our community. You can track your progress – note that module completion % is used for engagement‑based guarantee checks.AI Features: You may use your own AI or ours. By enabling our AI chatbot, you consent to data (chat transcripts, HR notes, etc.) being used for development unless you opt out in writing. Transcripts and performance data (e.g., lateness, productivity) are recorded for HR functions. If you are using AI for legal advice, privilege may be lost and we disclaim all associated responsibility in this regard.

Monitoring: The App may record screens, mouse/keyboard activity, app usage, and idle time randomly or continuously during active sessions (stops on punch out). Screenshots are encrypted and accessible only by the Account Holder. Employees must consent via platform invite. Monitoring is intended solely for legitimate business purposes.

We will charge you fees in the App based on a plan or monthly subscription you have selected, less any discounts offered to you from time to time. We reserve the right to change these fees from time to time without notification to you and you are solely responsible for reviewing the pricing on the Platformas your ongoing use of the services is deemed acceptance of the pricing that applies at that point in time.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms of Use excludes, restricts or modifies any guarantee, right or remedy that the Australian Consumer Law, or any other law, confers on you and that cannot lawfully be excluded, restricted or modified. To the extent that we are entitled to limit our liability for a failure to comply with such a guarantee, our liability is limited, at our option, to resupplying the relevant services or to paying the cost of having them resupplied.

Other than where the Australian Consumer Law or another law requires it, we do not provide refunds, including for change of mind, for a decision to stop using the services, or because you did not obtain the approvals you require within your own organisation to use the services. Nothing in this clause limits any right you have under the Australian Consumer Law.

We use best endeavours to keep the Platform &/or App and your data secure; however, to the maximum extent permitted by law, we do not warrant that the Platform &/or App will be free from unauthorised access, hacking or other security breaches.

We maintain cyber insurance with a limit of AUD $10 million. You agree to maintain your own appropriate insurance, including cyber liability insurance, and to name us as an interested party on that policy.

Additional terms and conditions relating to any future features and services (including pricing for any future chargeable services) will be made available on the Platform&/or App. Any such additional terms and conditions form part of the Terms of Use and your ongoing use of the Platform&/or App will be deemed acceptance of the most recent version of the Terms of Use including any modification or additions thereto.

Should we choose in the future to implement a chargeable service or feature, we reserve the right to change the pricing for any chargeable service or feature on the Platform&/or App at any time. If you are unhappy with a change of pricing, you are entitled to discontinue your use of the Platform&/or Append terminate your engagement in accordance with the Terms of Use.

In the event of unusual activity, we reserve the right to temporarily or permanently suspend your account and contact you, or any other relevant third party to report such unusual activity. You agree to work with us to determine the cause for the unusual activity and assist us if necessary and requested to report on and resolve the issue.

While we use reasonable endeavors to ensure that the Platform&/or App are available 24 hours a day, we do not make any representations or warranties that your access will be uninterrupted or error free. Access to the Platform&/or App may be suspended temporarily without notice in the case of system failure, maintenance or repair or any reason beyond our control.

We reserve the right to change or discontinue any service or feature of the Platform&/or App in whole or in part any time.

If the products are faulty or not performing to the standard described on the Platform, you agree to contact us so that we may investigate and hopefully fix the situation.

Where you believe there is an issue in the services you have purchased or they are significantly different to what you were anticipating from our marketing and/or information provided on our Platform&/or App, please contact us to discuss the situation so that we can reach a suitable outcome in compliance with the Australian Consumer Laws.

You (Employer/Account Holder) are responsible for managing internal chats/community features, including deleting inappropriate content (bullying, defamation, harassment). You indemnify us against claims arising from your or your team’s use of chat/intranet.

Desktop Application

Certain features of the Platform are provided through the BuzyTeam desktop application (the Desktop App), which is installed on a User’s computer and forms part of the App. The Desktop App is licensed, not sold, and may only be installed on devices that are owned by, or authorised for use by, the Account Holder.

Depending on your subscription and the settings the Account Holder enables, the Desktop App may provide the following functionality:

• attendance, clock in and clock out;
• time tracking and timesheets;
• task management and ongoing tasks;
• productivity reporting and activity levels;
• screenshot capture, where enabled, which is encrypted and viewable only by the Account Holder;
• application and website usage tracking, where enabled;
• team chat and notifications; and
• calendar.

The Account Holder decides which of these features are switched on and is solely responsible for installing the Desktop App only on authorised devices and for removing it from any device that is no longer authorised, including the devices of Personnel whose access has ended.

Information recorded by the Desktop App may be affected by internet connectivity, device performance, operating system behaviour, configuration and User activity. You must independently review attendance, time-tracking, productivity and screenshot records before relying on them for payroll, performance management, disciplinary action or any other purpose.

Mobile Application

BuzyTeam also provides mobile applications for iOS and Android (the Mobile App). The Mobile App has a different purpose to the Desktop App and, depending on your subscription and the settings the Account Holder enables, may provide:

• mobile clock in and clock out;
• GPS attendance;
• geofencing;
• location tracking, where enabled;
• leave applications;
• team chat and voice messages;
• calendar; and
• task management.

Location features, including GPS attendance, geofencing and location tracking, operate only where the Account Holder has enabled them and the User has granted the location permission requested by their device. A User may decline or later withdraw device permissions (including location, camera and microphone) through their device settings, although some features of the Mobile App may then not work.

All location tracking is controlled by the Account Holder and not by us. You acknowledge that, as the Employer (Account Holder), you are responsible for managing access to the Mobile App and to Personnel devices, for limiting any tracking of Personnel to work hours and legitimate business purposes, and for obtaining all consents and giving all notices required under the Privacy Act 1988 (Cth) and any applicable surveillance legislation before location or other tracking is enabled.

Artificial Intelligence Features

The Platform includes a range of artificial intelligence (AI) features. Depending on your subscription and the settings the Account Holder enables, these may include an AI business assistant, AI chat transcription, translation, summaries and action items, AI-assisted recruitment, and AI-generated training materials and standard operating procedures. You may use our AI features or, where supported, integrate your own AI provider, in which case that provider’s terms and privacy policy also apply to you.

AI features are provided to assist you and your Personnel and are not a substitute for professional judgement or human decision-making. AI-generated outputs are produced automatically and may be incomplete, inaccurate or out of date. You must review them before relying on them, and you remain solely responsible for any decision you make using them. AI-generated outputs do not constitute legal, human resources, payroll, financial, recruitment, management or other professional advice, and we accept no responsibility for any decision made or action taken on the basis of an AI-generated output.

AI business assistant. The AI business assistant analyses company knowledge that you make available to it, such as HR policies, standard operating procedures, training materials and other internal documentation, in order to answer questions, generate summaries and recommend actions. You are responsible for the material you make available to it, and you warrant that you are entitled to use that material and to have any personal information within it processed for this purpose.

Chat transcription, translation and summaries. Where the Account Holder enables these features, chats, calls, meetings and other communications conducted through the Platform may be recorded, transcribed, translated, summarised and converted into action items using AI. You are responsible for enabling these features only where it is lawful to do so, for giving any notice and obtaining any consent required under workplace surveillance, recording and privacy laws, and for ensuring that participants are aware that recording or transcription is taking place. Transcripts, translations, summaries and action items are generated automatically, may not be accurate, and must be reviewed before being relied upon.

AI-assisted recruitment.Where you use our applicant tracking and recruitment features, AI may be used to screen CVs, rank candidates, generate interview questions and summaries, and make recommendations. These features are intended only to assist your recruiters. They do not make recruitment or hiring decisions, which remain your sole responsibility. You are responsible for giving candidates any notice required by law, for retaining meaningful human review of any AI-assisted assessment, and for ensuring that your recruitment practices comply with applicable privacy, anti-discrimination and employment laws.

AI-generated training and standard operating procedures. The Platform allows you to generate training materials and standard operating procedures using AI, including by capturing browser-based workflows and screenshots. Material captured for this purpose may include personal information that is visible on screen at the time of capture. You are responsible for ensuring that what you capture is appropriate and that any AI-generated documentation is reviewed and verified before it is relied upon or distributed.

AI data and processing. Some AI features rely on trusted third-party AI providers, and information submitted to those features may be processed by them on our behalf, including outside Australia, in accordance with our Privacy Policy. Unless you have opted out in writing, you consent to data from your use of our AI features (including chat transcripts and related information) being used to develop and improve our services; we do not use your data to train publicly available AI models unless you expressly agree. You should not use the AI features in connection with any matter over which legal professional privilege is claimed, as privilege may be lost, and we accept no responsibility in that regard.

Customer Configuration and Access Controls

Configuration. The Platform is highly configurable. As the Employer (Account Holder), you set up and maintain your own configuration, including departments, roles and permissions, attendance rules, leave policies, approval workflows, AI features, monitoring settings and notifications. What information is collected, and how the Platform operates, depends on the configuration you select. You are solely responsible for configuring these settings correctly and lawfully, and we are not liable for any loss, claim or issue arising from incorrect or incomplete configuration by you or your Personnel.

Roles and permissions. The Platform includes a granular permissions system that lets you decide which Users may access particular modules and information, such as HR, projects, training and reports. You are solely responsible for assigning, reviewing and revoking these permissions and access rights, for ensuring that access is limited to authorise Users, and for promptly removing access for Users who no longer require it.

Shared mailbox. The Platform includes a shared mailbox feature that allows you to connect shared email accounts (such as an HR or support mailbox), assign incoming messages to team members and maintain an audit trail of responses. Where you use this feature, the content of the connected mailbox is processed and stored in order to provide it, and may include personal information about your Personnel and about third parties who correspond with the mailbox. You are responsible for managing access to the shared mailbox, for the communications sent and received through it, and for ensuring that your use of the feature is lawful.

Membership

By setting up a profile and engaging in our services, you become a User of the Platform&/or App, which we will refer to in these terms as your membership while you remain a User. You cannot engage with our services without becoming a User, setting up your basic profile and providing the relevant data. Users include Employers/Account Holders (business owners), and Employees/Personnel (offshore assistants/employees/contractors). Account Holders are fully responsible for ensuring all Employees/Personnel accept these Terms of use (or a simplified employee version via invite link) and for obtaining consents to monitoring.

As a User, you will also have the ability to access features and services available on the Platform&/or App (such as all or any of the services provided by BuzyTeam via the App including mobile application, emails we send you and the information services, content and transaction capabilities on the App(including the ability to make a purchase) or any chargeable service or feature that becomes available from time to time).

You will remain responsible for the security of your own account and any other additional account you or another member of your business, creates and hold BuzyTeam harmless for any compromise to your account which may compromise the BuzyTeam system. Third parties invited as team members (e.g., accountants) are treated as internal for liability and you accept that you are liable for their actions.

When registering as a User of the Platform&/or App, you must provide us with accurate, complete and up-to-date information as requested. It is your responsibility to inform us of any changes to that information. You may do this at any time by accessing your Account page on the relevant Platform&/or App.

All personal information you provide to us will be treated in accordance with our Privacy Policy.BuzyTeam collects personal information (including sensitive information such as identification documents) for HR, verification, and service provision. You warrant you have all necessary consents/legal bases under the Privacy Act 1988 (Cth), Australian Privacy Principles (APPs), and any state laws. You must inform your Employees/Personnel that screen recording, activity tracking, biometrics, and other monitoring will occur and obtain their explicit consent (via tick-box on onboarding). Sensitive data is stored in BuzyTeam systems (not primarily in your storage software). We do not store medical information beyond medical certificates where necessary.

You are responsible for maintaining the confidentiality and security of your login and password and wholly responsible for all activities that occur under your login and password. You agree to immediately notify us of any unauthorized use of your login or password. You must ensure that you exit from your account at the end of each session.

Subscriptions & Payments

Pricing is subscription-based per user/month as detailed on our pricing page (subject to change on notice). Plans include tiers (e.g., up to 10 users: $99 AUD/month; 11-25 uses: $249 AUD/month etc. higher tiers as published). You may add/remove users or add-ons monthly. We reserve the right to change pricing with notice. You continued use constitutes as acceptance of our prices.

Subject only to the Australian Consumer Law, for fixed term passes, you may cancel at any time however we do not offer any refunds, and even if you cancel, you will have access until the end of your current term. For annual auto renewals, you must cancel at least 30 days prior to the renewal date. Any payment plans require full payment regardless of whether or not you use the services.

Again, subject only to the Australian Consumer Law, our money back guarantee requires you to have completed at least 70% of the course content within 90 days of purchase, having attended all live Q&A session in that period or watched the full replays (which our system must register i.e. you cannot watch another person’s replay and claim you have watched it – there must be a record on your account); and you must have raised concern with the coaching team and allowed a reasonable period of time to help resolve the issues.

We reserve the right to charge dishonor fees and administration costs incurred where your payment cannot be processed, and to cause for Stripe to retry charging you again. In the event Stripe is unable to charge you after a period of 7 days from the due date of the fees owing, your BuzyTeam account will automatically be locked and will not be unlocked unless and until any outstanding amounts are paid in full including any associated fees as a result of the non-payment.

Members may pause access up to 2 times per rolling 12 months, each up to 30 days provided you pay the then current freeze fee which is $25 at the writing of these terms but which may increase. You must ask us at the point you need to freeze your membership to find out the correct fee at that time. Freezing will cause your term to extend by the paused duration, but payment plan obligations will continue unless otherwise specified. Freezing is not available during an active money‑back guarantee assessment window.

In the event we choose to use another third-party payment facility service provider, we may provide such other provider for you to pay for any services from us and you agree to operate in accordance with the terms of that payment gateway or facility, just as you are required to do so for Stripe.

We will not store any of your financial data such as passwords or credit card numbers on our Platformor in our systems – if you provide such details to Stripe or any other the third party payment facility service provider, they will be wholly responsible for appropriate storage of your data and you hold us harmless for any loss or damage you may suffer as a direct result of your use of that gateway or facility.

We will use best endeavors to provide a third-party payment facility that is reasonably priced, secure and easy to use however we cannot warrant their services and we reserve the right to change the third-party payment facility service provider at any time with no notice to you.

If you have an issue with Stripe or any future third-party payment facility, please make contact with us and we may assist where possible to have it resolved.

Use of the Platform&/or App and Prohibited Activities

You agree not to use the Platform&/or App or any of our social media applications, or in any forum where we are active (or contact any other member of our Platform&/or App) to:

• defame, abuse, harass, stalk, threaten or otherwise offend others;
• engage in or promote any surveys, contests, pyramid schemes, chain letters, unsolicited e-mailing or spamming;
• impersonate or create a profile for any person or entity;
• promote, or provide information about, illegal activities or conduct;
• promote racism, bigotry, hatred, harassment or any kind of harm against any group or individual;
• exploit any person under the age of 18, or to solicit information from anyone under 18; or
• solicit money, passwords or personal information from any person.

You also agree not to:

• se any robot, spider, or other device or process to retrieve, index, or in any way reproduce or circumvent the navigational structure or presentation of the Platform&/or App;
• frame” or “mirror” any part of the Platform&/or App without our prior written authorization;
• use code or other devices containing any reference to the Platform&/or App to direct other persons to any other web page;
• except and only to the extent permitted by law, modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Platform&/or App or cause any other person to do so.

Unauthorised framing / linking to the Platform&/or App is prohibited.

We have no obligation to monitor any User’engagement with our Platform&/or App, however, we reserve the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, legal requirement, police investigation or governmental request and ensure any User is acting in strict accordance with these Terms of Use and the Privacy Policy.

Intellectual Property

We (or one of our subsidiaries/associates) own and retain all proprietary rights in and relating to the Platform&/or App other than for any intellectual property created by a third party engaged by us, and that party will retain their own intellectual property unless otherwise in our contract with them. Proprietary rights in and relating to the Platform&/or App must not be used in any way without our (or that third party’s) prior written consent. We provide you with a limited personal, non‑transferable, non‑exclusive license to access the materials for your own use during the access term. You are not entitled to use the intellectual property for commercial use or redistribution. You are prohibited from sharing of logins, public posting or re‑

You warrant that any content that you post or transmit on the Platform&/or App, or otherwise transmit to any other member of our Platform&/or App by any means whether on social media applications or any forum online or in person, will not infringe the intellectual property rights of any third party.

Subject to our obligations under Privacy Policy you grant us the right to use, reproduce, publish, store, modify or transmit, in any form or by any means, in whole or part, your content posted on our social media applications or any forum online or in person when speaking about our services or BuzyTeam in any capacity whether directly or indirectly, and for any purpose. You warrant that you have the right to grant us such rights.

No person may use, reproduce, publish, store, modify or transmit, in any form or by any means, in whole or part, any content posted or transmitted on our Platform&/or App, or otherwise transmitted to any member of our Platform&/or App, other than their own content, without our express written permission.

If you believe that any content has been posted or transmitted on the Platform&/or App, or otherwise transmitted to any member of our Platform&/or App by any other means, in violation of your rights, please send us an email via https://www.buzy.team/contact-us/

Consent to Monitoring: By using the App, your Employees/Personal consent to screenshots (taken periodically), activity tracking, geofencing, facial recognition for authentication, and data collection for productivity/HR purposes during work hours. Recordings cease on punch-out.

AI Data Consent: Unless opted out in writing, data from BuzyTeam AI interactions may be used for model development.

Data in Google Drive/Sharepoint/Amazon S3:There is limited folder access only. You remain responsible for your storage capacity and security.

Customer Data and Ownership

As between you and us, you retain all right, title and interest in your business data, including employee and Personnel records, chat history, projects, tasks, training content, standard operating procedures, uploaded documents, recruitment data and reports (Customer Data). Nothing in these Terms of Use transfers ownership of Customer Data to us.

We act solely as the provider of the software and process Customer Data on your behalf in order to operate the Platform, provide support, generate the reports and outputs you request, operate the features you enable, and otherwise as described in our Privacy Policy. We do not sell Customer Data, and we will not use it for our own marketing without your consent.

You grant us a non-exclusive licence to host, store, process, transmit and display Customer Data to the extent reasonably necessary to provide and support the Platform and to comply with our legal obligations. You warrant that you have all rights and consents necessary for us to do so, and you indemnify us against any claim arising from Customer Data or from your use of the Platform in respect of your Personnel.

Employees/Personnel who wish to access, correct or make a request about their personal information should direct that request to their Employer (Account Holder), who controls that information. We may refer any such request that we receive directly to the relevant Account Holder. Nothing in these Terms of Use limits any right an individual has under the Privacy Act 1988 (Cth) or other applicable law.

External Activities

From time to time, we may promote, advertise, or sponsor functions, events, offers, products, services, competitions or other activities that may be conducted offline and may be conducted by third parties (“External Activities”).

External Activities may be subject to separate terms and conditions. You acknowledge that you participate in any External Activities entirely at your own risk.

In relation to External Activities conducted by any third party (even if such third party has been contracted by us or we are associated with such activity), we do not accept any liability for any loss, damage, cost or expense that you suffer or incur as a result of or in connection with your participation in such External Activities.

In relation to External Activities conducted by us, to the maximum extent permitted by law, we exclude all implied representations and warranties which, but for the Terms of Use, might apply in relation to your participation in relation to such External Activities. To the extent that our liability cannot be excluded by law, our maximum liability to you will be limited to the amount paid by you (if any) for your participation in the event.

Third Party Websites, Apps and Integrations

From time to time, the Platform&/or App may feature or display hyperlinks and pointers to websites operated by third parties. Such websites do not form part of the Platform&/or App and are not under our control. We do not accept any responsibility for the contents of any such hyperlink or linked website. If you link to any third party websites you leave the Platform&/or App entirely at your own risk.

From time to time, the Platform&/or App may also feature or display third party advertising. By featuring or displaying such advertising, we do not in any way represent that we recommend or endorse the relevant advertiser, its products or services.

Given our services integrate with several other third-party providers, when you accept our Terms of Use, you are also agreeing to accept the Term of Use and Privacy Policy for each of the integration partners including but not limited to Stripe for payments (here is their privacy policy and terms of use).

For your own third party providers (eg. AI or storage via Google, Sharepoint, Amazon S3), you are responsible for and agree to their Terms of Use and Privacy Policy.

Limitation of Liability and Indemnity

You acknowledge that you use the Platform&/or App at your own risk.

You acknowledge that we are not responsible for, and accept no liability in relation to, your use of and conduct in connection with the Platform&/or App, or any other members’ or third party suppliers’ use of or conduct in connection with the Platform&/or App, in any circumstance.

You agree to indemnify us for any loss, damage, cost or expense that we may suffer or incur as a result of or in connection with your use of or conduct in connection with the Platform&/or App, including any breach by you of the Terms of Use.

To the maximum extent permitted by law, we exclude all implied representations and warranties which, but for the Terms of Use, might apply in relation to your use of the Platform&/or App. In particular, we do not make any representations or warranties that the Platform&/or App will be uninterrupted or error free. Nor do we make any representation or warranty about the likelihood of any outcomes of your use of the Platform&/or App.We exclude liability for indirect losses, data breaches (where we used best endeavours), employee claims, or loss of privilege from AI use. You indemnify us for breaches, employee disputes, and your use of monitoring features.

To the maximum extent permitted by law (including ACL Schedule 2 and Victorian laws), our liability is limited to amounts paid by you in the last 12 months.

In no circumstances will we be liable for any indirect, punitive or consequential loss or damages; loss of income, profits, goodwill, data, contracts, use of money; or loss or damages arising from or in any way connected to business interruption of any type, whether in tort, contract or otherwise.

Insurance: You agree to maintain appropriate insurance (including cyber liability) and to hold BuzyTeam, its directors, officers, agents and representatives harmless from claims arising from your use. BuzyTeam maintains cyber insurance of $10M but does not warrant absolute security. We use best endeavours to protect data but cannot guarantee against hacking or breaches to the extent permitted by law.

Termination and suspension

You may terminate your membership of the Platform&/or App for any reason only by providing written notice to us. You can provide notice of termination by:

• selecting ‘cancel account’ within your Account settings and following the instructions;
• mailing it to our postal address listed on the About Us page; or
• emailing us via the Contact Us page.

We reserve the right to, without limitation, do any or all of the following in relation to your membership:

• suspend your membershipfor non-payment or suspected breaches;
• permanently or temporarily hide all or part of your member profile;
• modify your member profile;
• terminate your membership for any reason by providing notice to you by email;
• terminate your membership immediately without notice to you if you have committed a breach of the Terms of Use;
• deactivate your membership if you have not used the Platform&/or App for a period of 12 months or more (from the date of last use); and/or
• permanently or temporarily block your access to all or part of the Platform&/or App.

General

No partnership, joint venture, employment, or agency relationship exists between you and us as a result of the Terms of Use or your use of the Platform&/or App.

The Terms of Use represent the entire agreement between you and us regarding your use of the Platform&/or App. No other discussion, agreement, understanding or representation will be relevant unless it is specifically addressed in these Terms of Use, the Privacy Policy or any update to either in the future.

If any provision of the Terms of Use is held to be invalid, that provision may be severed such that the remainder of the Terms of Use shall continue in full force and effect.

You agree that the Terms of Use will be governed by the laws of Queensland, Australia.

These Terms of Use do not limit your rights under the Australian Consumer Law.